Shipping & Returns Policy

Last Updated: July 24, 2023

DungeonsNDreadnoughts ("we", "us", "our") values your trust and aims to make your shopping experience as smooth as possible. This Shipping and Returns Policy provides details about our shipping procedures, delivery expectations, and our policy for returns and exchanges. By placing an order with us, you agree to this policy.

Shipping Policy

Orders are typically processed within 1-2 weeks. This is due to the products being made once you order them. Shipping times vary based on your location, but generally, you can expect your order to arrive within 5-7 business days after shipping. Once your order is shipped, we will send you a confirmation email with tracking information.

Returns & Exchanges

We want you to feel confident when shopping with us. If for any reason you're not satisfied with your purchase, you can return the product(s) within 30 days of receipt for a full refund or exchange.

All we ask is that the items are in the original packaging, in the condition you received them, and include any accessories, manuals, and documentation.

Return Shipping

In case of a return or exchange, we will cover the cost of return shipping. To initiate the return process, please contact our Customer Service team at DungeonsNDreadnoughts@gmail.com. We will provide you with a prepaid return shipping label.

Once we receive your returned item(s) and confirm that they meet our return conditions, we will process your refund or exchange. Refunds are typically processed within 5-7 business days of receipt and will be issued to the original form of payment.

Protection Against Fraud

Our return policy is designed to be simple and hassle-free, but we also take fraud very seriously. We monitor return activity for abuse and reserve the right to limit or refuse returns or exchanges from customers with a history of fraudulent activity.

We also reserve the right to refuse service to anyone for any reason at any time. Please note that items returned that are damaged, used, or not in their original condition may not be eligible for a refund or exchange.

Thank you for your understanding, and we appreciate your trust in our company. If you have any questions about our Shipping & Returns Policy, don't hesitate to contact us at DungeonsNDreadnoughts@gmail.com.